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Finding the Right Mover for You (Senior Edition): An Interview with Adrienne Simpson of Smooth Move Senior Relocation Services

By Adrienne Simpson

Please describe a little bit about your company and the services you offer.

Smooth Mooove Senior Relocation Services was started to provide assistance to senior citizens. When a senior moves they do it differently, they downsize. They have to make tough decisions on what to keep, sell, donate, and give away. Imagine having to move your Grandma out of a home she has lived in most of her life. She is moving from several thousand square feet into several hundred square feet. The decision to move is usually triggered by the loss of a spouse, failing health, or a house that is now overwhelming with responsibilities. The downsizing process is emotional, traumatic, overwhelming, paralyzing, and extremely fragmented causing seniors to use multiple companies to complete the myriad of tasks.

Smooth Mooove is the full service, turnkey solution. We provide on-site consultations, clearing, sorting, organizing, hoarder assistance, home packing and unpacking, hang pictures and drapes, make the beds, personal shopping, heirloom delivery, worldwide shipping, antique appraisals, estate sales, floor plans, interior design are a few services.

Where is the best place to look for recommendations?

Family, friends, Better Business Bureau, and the Georgia Public Safety Commission.

In what ways do you cater to seniors during the move?

All services are delivered by professional, trained, compassionate, and empathetic employees, not day labor or contractors. Our services were designed with the needs of seniors in mind. Loved ones don't have to be concerned about all the "stuff" tied to moving and can focus on providing the emotional support the senior needs during this very difficult time.

What are some clear signs that perhaps a moving company isn't reliable?

Legal is the key word. Legal movers must be registered with the US Department of Transportation, Motor Carriers, and Georgia Public Safety Commissions at minimal. They must carry a minimal of $1,000,000 of general liability insurance. Solid companies also carry workers compensation and are brick and mortar, not working from a cell phone. Legal movers will resolve any issues that may arise. Illegal will not. A low price is always an indication of whether a mover is legal or not. If the price is too good to be true, beware.

How important is it that my moving company is licensed and insured? How do I make sure of this?

For Georgia, you can check out both legal and illegal movers on the Georgia Public Safety Commission web site. They list the number of moves, complaints, any issues. The BBB is also another good resource.

Any other advice about choosing the right moving company?

Get at least 2 quotes to make an apples to apples comparison. Ask to have the insurance certificate issued in your name and for references. Don't let cost be the only determining factor.

What is the best way for people to get in contact with you?

Contact my office at (678)476-6666 or our web site

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